The Stockton & Darlington Railway Company Ltd (trading as the Railway Station)
F.A.Q & Contact Information
Delivery of Gifts from The Railway Station Shop
standard delivery uk only
2Delivery within 4 working days. We normally dispatch second class on the same day if your order arrives before 12 noon.
The cost is £3.75 no matter how many products you buy, as long as they can be posted together to a single address
FIRST CLASS DELIVERY (UK only)
Delivery within 1-2 days assuming the order is received before 12 noon. First class delivery may be slower in some parts of the UK. The post office and couriers often require an additional day for Highlands and Islands.
The cost is £7.00 no matter how many products you buy, as long as they can be posted together to a single address
LOCAL PICK UP (DL12 9BP and area)
If you live near Barnard Castle you can come and collect your order- just arrange an appointment and we’ll have it ready for you. It can often be ready the same day. It’s free.
international delivery
EUROPE | Dispatched within two business days. | £15 |
USA and CANADA* | Dispatched within two business days. | £17 |
REST OF THE WORLD* | Dispatched within two business days. | £32 |
further details here
Read our full delivery policy here.
Returns Policy
It is the policy of The Railway Station to ensure that all our goods are supplied to our customers in perfect condition and that every possible precaution is taken to protect the integrity of the product that is sold. To this end, we do not exchange food, beverage or any other item that has come into contact with the person. This policy does not affect your statutory rights.
Office Open Hours
Monday – Friday: 9am – 5pm
Saturday: 9am-12noon
Call Us
General: (+44) 01833 650233
Email Us
Gifts for All
Visit our railway station store
*Worldwide postage
Contact Us
Shop Securely
Read our delivery policy
Jewellery
Vintage Gifts
Pictures & Prints
For the Home
Phone
01833 650233
Address
The Stockton & Darlington Railway
Barnard Castle
Co. Durham
DL12 9BP
sales@therailwaystation.shop
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